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Insights and Cat Fights: A Dental Practice Management Consultant's Blog

Dental Hiring Tips

Most employees at my favorite local restaurant have been there for years. The service is always heads and shoulders above other establishments in the area. Recently I complimented the manager and asked what her secret was. I got a very quick reply:

"Drug testing” she said with a wink.

Check your local and state laws and drug test if you can.

***

A dentist who bought our training manuals last year told me he now uses the manuals as part of his hiring procedure. He has the applicants go home with the Cambridge General Policy manual and read it. Then if the applicant actually comes back and passes an open book test, he hires them. I thought that was a creative way to determine if an applicant has initiative and can understand written policy.

***

Ask applicants about their past accomplishments. What this does is highlight the go-getters, those who take initiative and get things done. Of course, we also recommend that you verify those accomplishments because you can run across some pretty good liars. Also watch out for the people who just give you a job title - there are plenty of people who run around looking very busy but get nothing accomplished.

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Start With This:

Your Dental Practice Management Consultation consists of 25 questions and will be used in conjunction with a FREE phone consultation. Answer as follows:

+ (Plus) YES
M (Middle) NOT SURE
- (Minus) NO

Available to practice owner only.

1. Is your schedule unpredictable?
+ M -

2. Are patients with incomplete treatment contacted regularly?
+ M

-

3. Is collections at least 98%?
+ M -

4. Do your staff know exactly how to do their jobs?
+ M -
5. Do confirmed patients still break their appointments?
+ M -
6. Are you on track to meet your personal financial goals?
+ M -
7. Has production plateaued or declined?
+ M -
8. Are there staff conflicts?
+ M -
9. Have you lost several staff recently?
+ M -
10. Do you have time to train your staff?
+ M -
11. Do you have an effective internal marketing program?
+ M -
12. Do you have written training manuals for your staff?
+ M -
13. Is your percent of payroll over 27%?
+ M -
14. Is staff morale high?
+ M -
15. Does the relationship with your staff need improvement?
+ M -
16. Are you an effective leader?
+ M -
17. Are you too "nice a guy or gal" with your staff?
+ M -
18. Have you had difficulty with an associate?
+ M -
19. Do you feel you need more new patients?
+ M -
20. Do you and your staff feel “awkward” asking for referrals?
+ M -
21. Is your retirement secure?
+ M -
22. Is it rare for you to get a complaint about a patient's account?
+ M -
23. Do you have slumps in income?
+ M -

24. Are you in control of your practice?
+ M -

25. Do you enjoy going to work?
+ M -

 

This questionnaire will be used in conjunction with your free consultation. Your personal information will only be used for your consultation and will be kept strictly confidential.

First Name:
Last Name:
Are you the owner or spouse?
State (US):
Email
Phone:
Alternate Phone:
Best day and time to contact you to schedule your free consultation:
 
 

 

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