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Recent blog posts

Dental Office General Policy Manual: What To Include

Posted by on in Dental Practice Management
A General Policy Manual – regardless of the size of your office - is vital. The following are some basic guidelines that you should consider when assembling your manual: 1. Make a distinction in your dental offices manual between policies that apply to everyone in the company (general office hours, payroll, vacation, etc.) and procedures that relate specifically to how people do their individual jobs. Keep these manuals separate. 2. Keep the wording simple. Use plain English and try to avoid overly formal wording and phrasing. Policies need to be clear and concise. 3. Pay attention to legalities. Know that anything... Continue reading
Hits: 69

Code of Conduct for Dental Staff

Posted by on in Dental Practice Management
Dental Staff Guidelines Any dental practice should have Code of Conduct guidelines for the staff.  The purpose of such guidelines is to improve staff relationships and to enhance production.  Guidelines should be enforced in a constructive manner. It is important to clearly define and make these guidelines available in writing to all staff.  Your staff can then become familiar with what is expected.  As a result, disciplinary action becomes predictable and not based on “opinions” or bias. Violation of acceptable conduct may result in one or more of the following forms of disciplinary action: verbal warning, written warning and possible discharge.... Continue reading
Hits: 164

Dental Office Managers

Posted by on in Dental Practice Management
Dental Office Manager Job Description A dental office manager’s job description could be summed as follows: “To assist dental staff to become more efficient, productive and competent with the result of a more profitable dental practice that delivers excellent service to its patients.” An OM should maintain a high level of competence and integrity that sets a good example for the rest of the staff. If employees find themselves working for someone whose work ethic is lower than their own they will eventually leave or  lower their own standards. Most office managers never received a business degree. Typically they just found themselves... Continue reading
Tagged in: Staffing
Hits: 208

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