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Recent blog posts
21
Apr

Dental Practice Efficiency

Posted by on in Dental Practice Management
The two main management reasons why most dental practices typically underproduce by 40% or more are:   a. Staff non-compliance b. Double work    It is the small things that add up to consuming vast amounts of time and we all know time is money. Too often dental staff look busy but are in fact simply handling unnecessary work they needlessly generate caused by inefficiencies and lack of training. Examples:   A lab case is not in the office and the patient arrives for their dental appointment. Incomplete information in patient charts. Incomplete dental insurance submission. Insurance not verified. Patient leaves... Continue reading
Hits: 18
17
Apr

Dental Insurance Estimates

Posted by on in Dental Practice Management
Have your accounts manager spend time verifying dental insurance correctly by speaking to someone at the insurance company directly so that exclusions and downgrades can be entered into your dental practice management software. That way your estimate will be very accurate. Either that or overestimate but then you need to make sure your overall office credits don't balloon out of control. I recommend you include this info as a policy in your accounts manager and/or treatment coordinator dental office manual.... Continue reading
Tagged in: dental insurance
Hits: 103
14
Apr

Dental Employee Cell Phone Use

Posted by on in Dental Practice Management
Cell phones, Facebook and the like are here to stay. The basic policy should be that cell phones, checking Facebook, etc. can never be done at the front desk or in front of patients. Staff should use their break time, etc.  to do so. Staff should be treated like adults. If you feel you have to treat them like children that's an even bigger issue.... Continue reading
Hits: 95

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