Dental Office Manual Descriptions

The Dental General Policy Office Training Manual

Dental General Policy Manual supplies all of the basic policies needed to avoid future upsets and problems between staff and management. Policies about vacations, termination, sick days, acceptable and unacceptable conduct are all part of the General Policy Manual. To view the table of contents and the first 10-15 pages of this manual go here

The Dental Basics Office Training Manual

The Dental Basics Manual could actually take someone with no experience in dentistry and turn them into a knowledgeable dental employee that has the ability to speak with authority on all the basic subjects of dental care. Includes a full description of all the basic dental nomenclature and treatments. To view the table of contents go here

The Dental Assistant Training Manual

The Chairside Assistant Training Manual is one of the most detailed manuals you'll ever come across when it comes to assisting the dentist. Obviously there are many parts that will need to be personalized but this manual has done 90% of the work for you. We even have policies and  procedures on equipment maintenance, sterilization,  taking x-rays, tray set-ups and how to coordinate with the  front desk staff to create a productive and efficient work  day. To view the table of contents go here

The Dental Hygienist Training Manual

The Hygienist Training Manual was not written to teach a hygienist how to clean teeth. But it does cover the basic policies that make it very clear and specific on what is expected of your hygienist as a team member and all the detailed administrative functions that come with this position but are rarely put in writing. To view the table of contents go here

The Dental Receptionist OfficeTraining Manual

The Receptionist Training Manual covers the key functions relating to receiving patients at the front desk, the professional way of answering the phones, assisting patients in filling out the new patient forms and how to be the "traffic cop". To view the table of contents go here

The Scheduling Coordinator Dental Office Training Manual

The Scheduling Coordinator Training Manual addresses the key issues relating to keeping a full appointment book and not just a full schedule but a balance of production that not only keeps the doctor and hygienist busy, but "productive." Specifics on how to confirm appointments, make recalls, and schedule all types of appointments are explained in detail along with the appropriate scripts.  To view the  table of contents go here

The Treatment Coordinator Dental Office Training Manual

The Treatment Coordinator Training Manual was written specifically for the person that does the treatment plan presentations and financial arrangements in a dental office. It has plenty of scripts that go over several different financial options and a lot of good ideas on how to help patients afford your care. To view the table of contents go here