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Dental staff meeting tips

An organized agenda and a leader to keep the meeting on track will lead to successful staff meetings.

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Dental new patient phone call (script)

The handling of new patient phone calls by your receptionist should be done honestly while effectively guiding the conversation. 

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Dental case presentation: Show, don't tell

Show patients a worn restoration or a crown with exposed margins or pockets with active disease. 

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Dental staff tattoos, facial piercings

What is or is not appropriate for a practice can depend on demographics, or simply the image the practice owner wishes to convey. If needed tattoos can be covered and facial piercings removed while at work. Excessive jewelry, super-long nails, and heavy perfumes should also be avoided. Tattoos can be covered and facial piercings removed while at work. Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a seminarist in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and...
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