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Assignment of Benefits

1. Verify the insurance company will actually do an AOB.
2. If the the insurance company will do an AOB, tell the patient how much the insurance company is expected to pay.
3. Tell the patient you will bill the insurance company for that amount.
4. Inform the patient he or she is responsible for that amount if the insurance company doesn't pay.
5. Collect the balance at the time of service.
6. If the insurance payment is not received within at least 30 days, inform the patient so he or she has a chance to contact the insurance company to handle.
7. If still no joy from the insurance company after 45 days, collect the balance from the patient.

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