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Dental Consultant Tips: Assistant Hiring Questions

Dental Consultant Tips: Assistant Hiring Questions

1. What expanded duties did you do at Dr. ______'s office?

2. What brands/kinds of cements/bonding materials are you familiar with? 

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Dental Consultant Tips: Hiring Questions

Dental Consultant Tips: Hiring Questions

1. Engage in social conversation to make them feel at ease and to observe their ability to engage in social conversation.

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Dental Consultant Advice: Correcting Staff

Dental Consultant Advice: Correcting Staff
“Every mistake is an opportunity to learn.”  Let your employee know you appreciate them without any “but” or ‘however”. Otherwise why do they still have a job? Let your employee know that “every mistake is an opportunity to learn.”  Let your employee tell their side of the story. Listen. Do not assume.  For some situations it could be one strike and you're out on the other hand always weigh an employee's value versus non-optimum behavior. In general discipline should be done on a gradient.  Until you are comfortable correcting employees, you can simply pull this policy out with your employee present...
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Dental Consultant Asks: What Are Staff Up To?

Dental Consultant Asks: What Are Staff Up To?

I often talk to clients about the importance of role-playing with your dental staff but that may not be enough. Just because you showed someone how to do it once, doesn’t mean they will continue to follow the procedures you’ve shown them. 

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