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Recare confirmation protocol Step 3

Find out from patients whether they prefer to be contacted by text, postcard, email, or phone call. You can also do a combination, i.e., text plus courtesy call, etc.

Note: Older patients still prefer postcards. But as the population ages more patients want a text, and to a lesser degree phone call or email. If you're concerned you won't know if a patient has moved if you stop using postcards, send birthday and holiday cards. That'll keep you in the loop.

Recare confirmation protocol Step 4
Recare confirmation protocol Step 2


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