Contributing Writer 
Interview questions:
1. What expanded duties did you do at Dr. ______'s office?
Dental practice management articles on dental office hiring and dismissals from Cambridge Dental Consultants and guest bloggers.
Some people interview well but are disasters as employees. Here are five secrets to interviewing a prospective dental office employees:
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1. Hire for attitude. Train for the rest. Attitude = proud of and likes to work. 2. For the front desk, make sure to test for basic math skills. It's amazing how many prospective employees can't do arithmetic on their own. 2. Do background checks if someone will be handling money. 3. Group interviews help show how candidates interact in a group situation. 4. Some practice owners like to have their staff take the best candidate out to lunch and then have the staff give a thumbs up or down. There is a lot to be said for this method as the staff will take...
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30% of adjusted production seems to be the sweet spot these days. Lab bill (not CEREC) is negotiable, but more often than not the practice covers the lab bill. When interviewing, review the person's treatment philosophy (not for new grads) and have him or her present treatment to you. Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a speaker in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service...
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My name is Kevin Tighe. I am Cambridge's owner and senior consultant. Before joining the Cambridge team I was in charge of setting up workshops for large nonprofits throughout the United States and Canada. During that time, I was fortunate to receive mentoring from several world-class business consultants, including a dental practice management guru, which led to a position at Cambridge as their seminar organizer. In time, I began crisscrossing the country delivering seminars myself for the better part of a decade. Subsequently, I moved up to senior consultant and eventually owner. A Free Practice Analysis is available. I will have one of my assistants follow up with you. Start here: