Contributing Writer

Contributing Writer AGD Dental ConsultingContributing Writer AGD Dentistry IQ Dental Consulting DrBicuspidLogo1 300x57JADA

Dental New Patient articles from Cambridge Dental Consultants and guest bloggers.

New Patient Phone Call

New Patient Phone Call

The handling of new patient phone calls by your receptionist should be done honestly while effectively guiding the conversation. 

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New Patients Through Hygiene

New Patients Through Hygiene

By survey, the overwhelming number of new patients expect a cleaning as part of their first new patient appointment.

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Receiving New Patients

Receiving New Patients

Your dental receptionist should do the following when receiving a new patient:
Greet the patient in a warm, friendly and professional manner. Be sure to introduce yourself, including your job title. Offer to hang up the patient’s coat.

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Verifying Benefits

Verifying Benefits

When a new patient calls, your FD should get a New Patient Call-In Form filled out. If the patient is insured, the insurance needs to be verified.

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