Contributing Writer Dental New Patient articles from Cambridge Dental Consultants and guest bloggers.
1. By survey, the overwhelming number of new patients expect a cleaning as part of their first new patient appointment.
2. Unless the new patient is an emergency, has a broken tooth or toothache assume all new patients will get a prophy but, do not guarantee a prophy when scheduling.
The handling of new patient phone calls by your receptionist should be done honestly while effectively guiding the conversation.
Dental Goals
• What are your goals for your dental health?
• How important is your smile to your home or work life?
New Patient: How much do you charge for a cleaning?
Receptionist: $150.00
© 2022 Cambridge Dental Consultants, Inc.
