Expert Dental Intel Consulting           Dental Intel Consulting Company           Dental Intel         Best Dental Intel Consultants       Contributing Writer 

2 minutes reading time (305 words)

Dental Consultant Advice: Acceptable Staff Conduct

Dental Consultant Advice: Acceptable Staff Conduct

While it is important to understand what is unacceptable conduct for your dental staff, it is equally important to understand what is “acceptable conduct” in a dental practice so you can concentrate on the positive not the negative. 

In order to create a positive working environment I encourage you and your staff to practice the following code as much as possible:

1. Ensure patients have your full interest, receive top quality care, and feel valued.

2. Exceed patients’ expectations for treatment, communications and office experience.

3. Be courteous and considerate toward patients and fellow staff.

4. Conduct yourself in an honest, reliable and trustworthy manner.

5. Be punctual.

6. Take initiative.

7. Work hard and get the job done.

8. Set and achieve production goals.

9. Fulfill job duties completely, professionally and willingly.

10. Explore new approaches, technology and practice management ideas.

11. Follow dental office policies and understand the purpose for policy.

12. Take responsibility for the whole practice by taking action regarding non-optimum situations.

13. Focus on business while enjoying the job and working with your fellow staff and patients.

14. Maintain a clean, professional appearance and communicate in a positive, cordial manner.

15. Set a good example for other staff.

16. Seek help in the form of a policy review as needed. 

17. Display a positive attitude and exemplify the true meaning of a “team member.” 


 

Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a speaker in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at 

×
Stay Informed

When you subscribe to the blog, we will send you an e-mail when there are new updates on the site so you wouldn't miss them.

Dental Consultant Advice: NLRB, Cell Phones & Text...
Dental Consultant Advice: Staff Unacceptable Condu...

 

Unlock the Power of Dental Practice Management

Comprehensive Dental Office Manuals!

Discover the Ultimate Dental Office Management Solution with Our Thirty-Day Money-Back Google Verified Guarantee!

Are you tired of managing your dental office with outdated methods and manual processes? Look no further! Our #1 Dental Office Manager Manual is here to revolutionize the way you run your business. With instant download and unlimited copies, you'll have access to the tools and resources you need to streamline your operations and improve patient satisfaction.

We stand behind the quality of our manual with a Thirty-Day Money-Back Google Verified Guarantee. If you're not completely satisfied with your purchase, simply return it for a full refund. No questions asked.

With thousands of satisfied users, our manual has been proven to deliver results. Our comprehensive guide covers all the essential topics, including patient management, appointment scheduling, insurance billing, and more. Whether you're a seasoned dental office manager or just starting out, our manual is the perfect resource to help you take your operations to the next level.

Don't wait any longer to take control of your dental office. Order now and join the ranks of thousands of successful dental office managers who trust our manual for their business needs.

50% Off Now!

Dental Office Manuals