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Condolences when a dental patient passes
I recently had a discussion with several dental consultants and dentists about what they would recommend or do to send condolences when a patient passes away.
One recommended flowers because so many of the attendees would read the note that comes with the flowers so it was a good way "to get your name out there".
I personally was offended by that idea and found it self-serving.
One of the dentists mentioned a handwritten card because it's more personal and takes more effort. I thought that was very good advice.
Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a speaker in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at