Contributing Writer

Contributing Writer AGD Dental ConsultingContributing Writer AGD Dentistry IQ Dental ConsultingContributing Writer DT Dental Consulting Contributing Writer Dr BiCuspid Dental Consulting

Dental Consulting Blog

Dental Practice Management and Dental Consulting Articles.

Financial arrangements tip

What the patient actually says or means versus what the employee thinks the patient says or means is key.

Example:

Patient: "That's a lot of money. I can't imagine spending that much money on this."

Front desk person hears: "I can't afford it."

But "I can't afford it" is not what the patient said or likely meant. What the patient probably meant is that the dentistry is not valuable enough to them. A sharp front desk person will recognize that more education is in order. No high pressure. Just more education.

Scripts
When the schedule falls apart...

Top Dental Office Manuals

BONUS: Order now! For a limited time only your complete package includes our Dental Office Manager Manual.

 

Affordable • No Contracts • Instant Download

 

Customizable Word Files • Unlimited Copies

Look Inside All Eight Manuals