Contributing Writer

Contributing Writer AGD Dental ConsultingContributing Writer AGD Dentistry IQ Dental ConsultingContributing Writer DT Dental Consulting Contributing Writer Dr BiCuspid Dental Consulting

Missed Calls from New Patients

Missed Calls from New Patients

Did you know that when a new patient calls your dental office when it's closed, most will not leave a message on your voice mail or answering machine?

This is particularly true on Fridays when many dental practices are closed.

So what should you do?

On the days you’re closed you could have your receptionist or some other staff member come in or even hire a “dental answering service” both of which are expenses you really don’t need.

The solution is Caller ID.

Caller ID is a powerful practice management tool that let’s you know who has called in when you are out.


And it costs next to nothing to have.


•When following up on the missed calls do not call any one number more than once otherwise it will seem you are desperate or into high pressure sales tactics.

•Add to your receptionist's daily checklist to review the Caller ID each morning and of course to follow up on all the missed calls. If she doesn't have a daily checklist make one for her or send me an e-mail and I'll get you a copy of the one we have.

Protocol for Calling Patients Who Did Not Schedule
Seminar Pay?

bigstock Happy dentist and smiling dent 50885639

Make Practicing More Rewarding

Hundreds of our clients have done so since 1996.

Find out how with a Free Practice Analysis.

You will never be pressured to buy anything. 

That is a promise.

Begin by submitting the form below:



Important: We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information to any third party. 

Dental Office Manuals: Your Staff Training Solution

Affordable • No Contracts • Customizable Word Files

Unlimited Copies • Staff Checklists • Written Tests
Act now! 20% discount on complete package.

Look Inside All Eight Manuals