Office meetings should be held either weekly or monthly depending on the size of the practice. Over lunch is generally a good time.
Note: Whether you hold your office meeting during lunch or not staff still must paid.
Meetings are typically one hour long. They are necessary to keep your staff updated on any future plans, policy additions/changes and most importantly to review key dental office statistics from the previous week or months.
Staff meetings are not gripe sessions. If staff have a complaint about something they should take it up with the office manager or doctor individually.
Staff should never be reprimanded for communicating but do not tolerate spreading gossip, rumors or complaints.
Encourage your staff to give you ideas for improving the quality or speed of your services. In addition, you should welcome suggestions to correct situations that may be hindering your practice’s efficiency.