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Patient retention Tip #5

Have the person doing these calls (be sure to include those who never scheduled for operative) report the following daily statistics:

a. Number of calls made
b. Number of patients spoken to
c. Number of patients scheduled

To begin, set a quota in your huddle for one reactivation per day. Doing so will add about 18 hours to your schedule per month.

Moonlighting
Patient retention Tip #4

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