Contributing Writer

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Quick Tip: New Patient Insurance Call Tip #1

Where a NP goes is often simply a matter of cost and who takes their insurance. However, there are ethical and successful techniques for scheduling “out of network” patients. Scripting is key, but staff shouldn't simply read a script verbatim. The front desk should know how the boss wants the phone answered, and they should know it well enough to say it in their sleep backwards and forwards.

Quick Tip: New Patient Insurance Call Tip #2
Quick Tip: Case Presentation Tip #6


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