1. # of periodic exams past six months
2. # of active patients past two years
#1 divided by #2 as a percentage
The key to keeping patients active is educating them on what can happen if they do not proceed with their treatment or stay on their re-care schedule.
Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a speaker in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at