Many people find change hard, and dental employees are no exception. Staff can complain about proposed changes. However, if you can get employees to be specific about their disagreement and discuss it, you will be surprised at how often the objections fo away. Most staff are hard working and want to do a good job however a barrier is an unwillingness by many practice owners to let go of a low producing employee even when it is obvious the employee is destructive and will not change. Typically a practice instantly increases efficiency when such an employee is dismissed even if the employee is not immediately replaced.
Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a speaker in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at