Contributing Writer Dental Consultants Tip: D1110 vs. D4910
A lot of production can be "lost" to due to incorrect codes being used i.e. D4910 vs. D1110. Sometimes the hygienist and front desk person do not know how to comfortably explain the difference between D1110 vs. D4910, so they opt for the path of the least resistance because they're afraid they'll upset or lose the patient. For this reason it is vital that your hygienist and front desk be able to comfortably educate patients on the necessity of regular periodontal maintenance visits, and how that is different from a prophy. This is done by using effective case presentation techniques. Start by role-playing with your hygienists to see how well they can educate patients about the differences. It can be a real eye-opener
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Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a speaker in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at
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