Two basic problems most dental practice have:
Too little flow or not enough flow. If there's too much flow then:
a. There's not enough personnel. Could also be not enough production space or equipment (phones for example) and/or
b. The current staff need to be better trained and/or have better discipline (too much chit chatting or whatever) and/or
c. You need better systems and/or
d. You need better accountability. Stats, checklists and a proper morning huddle help with that.
Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a seminarist in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at .