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Quick Tip of the Day: August 18th

Calling patients: Every phone call made to patients is a representation of YOU and YOUR practice, so only have staff with excellent communication skills make calls to patients, otherwise they might make matters worse. Always role play the types of calls made (no show, overdue, inactive, etc.). Doing this will help ensure patients are being communicated with properly. Role playing also helps the person making the calls sound comfortable and natural.

Quick Tip of the Day: August 19th
Quick Tip of the Day: August 17th

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