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“Small” stats

Depending on the weak areas in a practice, you want the responsible employee to track and report on a daily or weekly basis certain "small" stats. For example, if you need to concentrate on patient reactivation, you would have the responsible employee report these "small" stats at the morning huddle:


1. Number of reactivation calls made
2. Number of inactive patients actually spoken to
3. Number of reactivation appointments made
4. Number of reactivated patients

What no one tells you about talking to your patien...
Major Stats

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