Contributing Writer

Contributing Writer AGD Dental ConsultingContributing Writer AGD Dentistry IQ Dental ConsultingContributing Writer DT Dental Consulting Contributing Writer Dr BiCuspid Dental Consulting

Dental Consultants Blog

Dental Consultants Articles

Stat Management

Stat Management

The real secret of stat management in your dental practice is to concentrate on actions that are easier to control by the individual employees as opposed to the "bigger" numbers that should be monitored but are the END RESULT of the "smaller" numbers.

This may sound a bit complex but it is actually quite simple and a thousand times more effective than putting too much attention on the end result numbers (Production, Collections NPs, etc.).

Example:

"Big" stat:  # of Reactivated Patients

To only concentrate on the big stat of # of reactivated patients is almost useless. You are much better to concentrate on the "smaller" stats that will result in reactivated patients.

Example:

1. # of reactivation calls made

2. # of inactive patients actually spoken to

3. # of reactivation appointments made

The above "smaller" stats can then be given daily or weekly quotas.

Example:

Daily quota: Ten reactivation calls made, etc.

Again to give a quota for # of patients reactivated is almost useless. It is best to quota the smaller stats as it is something the employee can more easily concentrate on, such as  # of calls made, # of referral cards handed out, # of quality control surveys done, etc.

Protocol for New Staff
Case Presentation Percentage

Dental Office Manuals

Do You Like Saving Time?save time dental consultant manual

Customizable • Instant Download

Unlimited Copies • 1000s of Satisfied Users

BONUS

Order now! For a limited time only your complete package includes the Dental Office Manager

Look Inside All Eight Manuals