The best and most effective way to lower your dental practice office overhead is to provide regular training to your dental staff.
Here's a datum you need to have under your belt: The less in-house dental staff training you provide, the higher your percent of payroll will be.
Why? Because proper training puts your staff in the driver's seat. Without it they end up as road kill along with you and your dental practice.
You can’t just train your staff with conversations over the water cooler, pep talks or group hugs. You need to actually apprentice them on the nuts and bolts of their jobs and then continue to educate and correct them.
This is how you’ll create a team of professionals producing high numbers with a low payroll percent.
A typical situation: You hire an "experienced" front desk person but you don't provide any in house training or apprenticeship. So the new person does it "her way" and often creates more headaches than the person you just got rid of.
The highest producing staff members are those that are trained and apprenticed in house.