Contributing Writer

Contributing Writer AGD Dental ConsultingContributing Writer AGD Dentistry IQ Dental ConsultingContributing Writer DT Dental Consulting Contributing Writer Dr BiCuspid Dental Consulting

Stat Management

Stat Management

The real secret of stat management in your dental practice is to concentrate on actions that are easier to control by the individual employees as opposed to the "bigger" numbers that should be monitored but are the END RESULT of the "smaller" numbers.

This may sound a bit complex but it is actually quite simple and a thousand times more effective than putting too much attention on the end result numbers (Production, Collections NPs, etc.).

Example:

"Big" stat:  # of Reactivated Patients

To only concentrate on the big stat of # of reactivated patients is almost useless. You are much better to concentrate on the "smaller" stats that will result in reactivated patients.

Example:

1. # of reactivation calls made

2. # of inactive patients actually spoken to

3. # of reactivation appointments made

The above "smaller" stats can then be given daily or weekly quotas.

Example:

Daily quota: Ten reactivation calls made, etc.

Again to give a quota for # of patients reactivated is almost useless. It is best to quota the smaller stats as it is something the employee can more easily concentrate on, such as  # of calls made, # of referral cards handed out, # of quality control surveys done, etc.

Protocol for New Staff
Case Presentation Percentage


bigstock Happy dentist and smiling dent 50885639

Make Practicing More Rewarding

Hundreds of our clients have done so since 1996.

Find out how with a Free Practice Analysis.

You will never be pressured to buy anything. 

That is a promise.

Begin by submitting the form below:

 

 

Important: We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information to any third party. 

Dental Office Manuals: Your Staff Training Solution

Affordable • No Contracts • Customizable Word Files

Unlimited Copies • Staff Checklists • Written Tests
 
Act now! 20% discount on complete package.

Look Inside All Eight Manuals