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Dental Practice Consulting: Block Scheduling

Your practice will be rushed, hectic and stressed without a schedule that is well designed. The purpose of blocking scheduling  is to decrease stress, keep production on an even keel from one day to the next while maintaining or increasing production. These are the steps for implementing with guidelines:   Time Study Over two to three weeks get accurate times of every procedure.  All staff can help. Create an index card for each patient that comes in. Note the following on the card:  The time the patient arrivedThe time the patient is seatedThe time the procedure beginsThe time the procedure ends At the end of...
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Dental Consultant Tip: Where To Find Staff?

Want ad tip: Do not list salary, etc. If too low, you might scare off some good prospective employees. Examples of recommended wording: 1. Salary based on experience..  2. Compensation based on experience, plus a comprehensive benefits package.​ 3. Salary based on experience.trong base pay plus a lucrative production bonus plan. The usual suspects: craigslist.com dentaljobs.com dentalpost.com dentaltown.com (classifieds) dentalworkers.com facebook.com (classifieds) indeed.com ziprecruiter.com Other suggestions: 1. Check with dental reps. They often know people who are looking.  2. Your current staff can be of help. They may know others in the area who are looking. They can also use social media to get...
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Dental Consultants Back Pain Tips

A survey of several dental professionals offered the following suggestions for dealing with back pain: Dental loupes are the magnifying glasses that dentists wear to enlarge everything that they see in the mouth. ... Secondly, loupes are worn to allow dentists to have a more “physiologic” posture while working, and thereby minimize the slouching which dentists are historically known to develop. Working out your core means working out the entire middle section of your body which includes your stomach muscles, your hips, your butt, your lower back as well your side obliques and adductors. ... Core exercises also strengthen your hips,...
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Dental Consultant Tip: Talking To Patients

Do you ever ask your patients, "Any questions?" If you do so often enough, you'll lose a lot of income. Let me explain.

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Dental Practice Consulting Analysis

Plan Implementation. Implement The Plan

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There is the good, the bad and the ugly of dental practice management, but many dentists will still tell you the probability is your dental consulting will work if you and your consultant are on the same page. It stands to reason that if a dental consultant had little value, worth or benefit that consultant could not stand up to harsh economic realities for long.  A veteran dental consultant is also a "personal coach" who shold bring management wisdom based on "in the trenches" experience along with systems and protocols to that have been successfully implemented in other practices. Top dental consultants talk and network with each other. They pay attention to what systems work and don't across many dental practices. 

Systems

New Patient Phone Call

Insurance Processing

New Patient Experience and Patient Education

Financial Arrangements

Scheduling

Confirmation

Unscheduled Treatment 

Reactivation

Daily and Weekly Checklists

General Policy Manual 

Staff Accountability

What gets monitored, gets managed. It is as simple as that. The only way to monitor what gets done is with daily stats especially for your weak areas. For example, one employee should be specifically responsible for calls to patients who are unscheduled, overdue for re-care or need reactivation. Other staff can and should help in coordination with the accountable employee.

Leadership

What most practice owners are lack in knowledge is not how to book an appointment, but rather how to be an effective leader. The best systems in the world are useless if the staff do not comply. Good leaders know how to get staff to willingly follow through and comply. 

Questions To Ask 

  1. Do you and/or your staff have to travel or does the consultant come to you?

  2. Is the program mostly one on one consulting versus seminars or courses with multiple clients in attendance?There are advantages to both.

  3. If the dental consulting is one on one who will actually deliver the consulting? I recommend knowing who your specific dental consultant will be prior to signing on the dotted line.

  4. Is program based on a specific dental practice management system? You want to avoid cookie-cutter programs. Ensure the program will be tailor-made to fit your practice's specific needs.

  5. The cost (including travel expenses and downtime) is certainly not the only factor, everything else being equal, it is still a major factor to consider. It's unwise to pay too much, but it's worse to pay too little.  

 

Top Dental Practice Mangement Consultant

Shane Blake DDS Coudersport, PAMy name is Kevin Tighe. I am Cambridge's CEO and Senior Consultant. Before joining the Cambridge team I was in charge of setting up workshops for large nonprofits throughout the United States and Canada. During that time, I was fortunate to receive mentoring from several world-class business consultants, including a dental practice management guru, which led to a position at Cambridge as their seminar organizer. In time, I began crisscrossing the country delivering seminars myself for the better part of a decade. Subsequently, I moved up to senior consultant and eventually owner.  Contributing writer to Dental Economics/DIQ, JADA, AGD Impact and Dental Town Magazine.

  

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