The Receptionist Manual covers the key functions relating to receiving patients at the front desk, the professional way of answering the phones, assisting patients in filling out the new patient forms and how to overall be a dental office’s "traffic cop".
In addition, the receptionist must effectively receive and route all communications to all the staff and dentists. This manual includes over sixty policies, forms and checklists.
"Dental Office Manuals are the most important tool upon hiring!" - Dr. Jean-Jacques Edderai