cambridge dental practice management consultant banner logo
top dental office manual banner ad

Dental Practice Management Articles from Cambridge Practice Consultants CEO - Kevin Tighe

04
Mar

Dental Practice Voice Mail Messages

Posted by on in Dental Practice Management
  • Font size: Larger Smaller
  • Hits: 9472
  • Print
Dental Practice Voice Mail Messages

What should your voice mail message contain?


a. Your dental practice's hours.
b. Instructions for your dental patients in case of an emergency  i.e. call your cell, 911 or a covering dentist.
c. When the patient can expect to be called back.
d. What information the patient should leave i.e. the reason for the call, their name and a good time to call back.

Message should be clear, quite friendly and professional.

Example:

Hello. You’ve reached the dental practice of Dr. Smith. Our regular hours are 9:00am to 5:00pm Monday through Thursday. We are closed on Fridays. If this is a patient of record and a true emergency you may call Dr. Smith on his cell phone at 212-555-1212. For medical emergencies please call 911. For all other calls please leave a message with your name and phone number,  the best time to reach you as well the reason for your call. We will get back  to you the next business day. Thank you!


Make sure you have caller ID in case the caller does not leave a message or forgets to leave their contact info.

Last modified on
Tagged in: Front Desk Policies

top general dental office packages

top orthodontic dental office manual packages

top pediatric dental office manual packages

Complimentary

check-listChecklists, Policies & Forms Delivered Weekly by E-Mail!

Client Feedback

I had owned my office for about a year and the production graphs were trending down, quickly.  My Cambridge coach met with me, offered several ideas specific to my situation, and two years later, I'm having annual growth over 20%. 

-Dr. Dustin Snyder
Lewisburg, PA 

I researched several practice management companies but decided to go with Cambridge because of their good reputation and because I didn't feel pressured. I know there are a lot of management companies out there. I just really feel like Cambridge is one of the best and was the best for me and my practice.
 
-Dr. Andrea Mullholland, 
Columbus, OH 

My experience with Cambridge has been great. Their money back guarantee was a nice touch to lower the risk factor for me. In just the first six months Cambridge helped me have a 14% turn around. I whole-heartedly recommend Cambridge and their services.

-Dr. Ed Warr
Ashland, OR

 

Read More ....

Free Practice Analysis

 Request your free dental practice management analysis today.  You will not be pressured into buying anything. That is a promise.