Cambridge’s Orthodontic Scheduling Coordinator Training Manual covers the major issues in regards to keeping a full schedule but also a balance of production that keeps the doctor not just busy but "productive".
The major function of an Orthodontic Office Scheduling Coordinator is to ensure a productive and fully scheduled day.
A productive schedule encompasses production on a weekly basis to help meet or surpass monthly production goals.
The Scheduling Coordinator is the employee who stays very connected to every patient that comes through the practice. The Scheduling Coordinator needs to ensure every patient completes their treatment. This involves closely coordinating with the Treatment Coordinator as well as Assistants and the Accounts Manager. Knowing who can come in on short notice, who is reliable and who isn’t are all part of the basic tools of the Scheduling Coordinator.
The Cambridge’s Orthodontic Scheduling Coordinator Manual gives the key details on confirming appointments, recalls, and scheduling all appointments along with proven scripts.
