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1 Dental New Patient Phone Script


Dental New Patient Phone Scriptdental scripts new patient phone calls

When a new patient calls, whether FFS or PPO, their attention is typically on money. Your receptionist needs to move a patient’s attention off of money and onto why they really called: The patient’s actual need. This download provides step-by-step instructions including correct verbiage for handling new patient phone calls so that patients not only schedule but,  arrive.