 |
The Dental General Policy Training Manual
Dental General Policy Manual supplies all of the basic policies needed to avoid future upsets and problems between staff and management. Policies about vacations, termination, sick days, acceptable and unacceptable conduct are all part of the General Policy Manual. |
 |
The Dental Basics Training Manual
The Dental Basics Manual could actually take someone with absolutely no experience in dentistry and turn them into a knowledgeable dental employee that has the ability to speak with authority on all the basic subjects of dental care. This manual includes a full description of all the basic dental nomenclature and treatments. |
 |
The Chairside Assistant Training Manual
The Chairside Assistant Training Manual is one of the most detailed manuals you will ever come across when it comes to how to assist the dentist. Obviously there are many parts that will need to be personalized but this manual has done 90% of the work for you. We even have policies and procedures on equipment maintenance, sterilization, taking x-rays, tray set-ups and how to coordinate with the front desk staff to create a very productive and efficient work day. |
 |
The Hygienist Training Manual
The Hygienist Training Manual was not written to teach a hygienist how to clean teeth. But it does cover the basic policies that make it very clear and specific on what is expected of your hygienist as a team member and all the detailed administrative functions that come with this position but are rarely put in writing. |
 |
The Receptionist Training Manual
The Receptionist Training Manual covers the key functions relating to receiving patients at the front desk, the professional way of answering the phones, assisting patients in filling out the new patient forms and how to be the "traffic cop". |
 |
The Scheduling Coordinator Training Manual
The Scheduling Coordinator Training Manual addresses the key issues relating to keeping a full appointment book and not just a full schedule but a balance of production that not only keeps the doctor and hygienist busy, but "productive." Specifics on how to confirm appointments, make recalls, and schedule all types of appointments are explained in detail along with the appropriate scripts. |
 |
The Treatment Coordinator Training Manual
The Treatment Coordinator Training Manual was written specifically for the person that does the treatment plan presentations and financial arrangements in a dental office. It has plenty of scripts that go over several different financial options and a lot of good ideas on how to help patients afford your care. |
 |
The Accounts Manager Training Manual
The Accounts Manager Training Manual is the manual that gets into details on verifying insurance, electronic billing, making insurance calls and sending out statements. There are plenty of sections set aside for personalizing this manual (as well as all the other manuals) regarding placement of your specific software instructions on billing, posting and all the other detailed functions that are unique to every dental practice. |
