Boost Case Acceptance: Dental Consultant Tips

Your patients need to understand, for real, the consequences of skipping recommended treatment, a key focus dental consultants emphasize. Once you educate them effectively, as dental consultants advise, the responsibility shifts to the patient and front desk. These methods will help your practice thrive.

TRIGGER WORDS & “YET”

Trigger words spark action, a tactic dental consultants highlight, drawing from race-starting guns. “Yet” is a strong trigger—patients may not see gum disease yet, haven’t lost teeth yet, and feel no pain like with high blood pressure, as dental consultants observe.

SHOW

Patients need a shock to act, and dental consultants recommend using intra-oral cameras to show blood and pus, panoramic x-rays to show bone levels, and phase contrast microscopes to show “bugs.” Invest two minutes for these visuals, and patients often ask, “Can you fix this?” just as dental consultants predict.

WORDS

Skip “science” jargon, and dental consultants suggest simple terms. Example: “Each bite pushes blood, pus, and more into your bloodstream”—effective trigger words include:

Pus

Blood

Infection (throughout the body)

Pain

Grunge

Crap

Yuk

Smelly

CLEANING vs SRP

Patients often prefer a cleaning due to insurance reasons, but dental consultants urge clear education that it’s a preventative step for gum disease. If SRP is needed, address it promptly, as dental consultants recommend.