It is best if practice owners do NOT spend a lot of time on dental practice management. They should instead focus on servicing patients with the best possible care. Stay focused on helping patients get better; not on the money. The money will come if you stay focused on helping as many people as possible in your community by improving the quality of their lives through excellent dentistry. Revenue normally follows close behind when a dentist really puts attention on communicating with the patient and honestly cares about how he or she can help the patient improve their oral health. Many...

As your dental receptionist become familiar with  patients she will know a little more about them and will be able to talk to them about their interests, etc.  This is very important.  She should make a point of bringing up what she talked about last time the patient was in.  For instance, if the patient just went on vacation, ask them how it went.  If the patient had a baby, got a new job, is looking for a job, just got married, had a ballgame, went to a ballgame. . . anything!  It makes the patient feel much more comfortable if...

The "Paid Holiday" policy Cambridge Practice Consultants recommends that you include in your general policy dental office manual is as follows: Our dental practice provides paid time off on certain holidays to eligible employees. After 90 days of full time employment staff members who are designated as full time employees become eligible for this benefit. Paid holidays are as follows: • New Year's Day• Memorial Day• July 4th• Labor Day• Thanksgiving Day• Christmas Day You must also work the days you normally work that come before and after a holiday. For example, if you normally work Monday-Thursday and the holiday falls on...