Much has been written about hiring the right people for dentists. Finding a good personality fit and ensuring that employees properly project your office’s personality are things others know far more than I do, so there is little that I can contribute to that discussion.
However, my background as a private investigator and the CEO of the world’s largest dental embezzlement investigation firm provides some insight into how “serial embezzlers”, who are the very LAST people you want to hire, successfully conceal unsavory pasts. I’d like to share what I have learned about their tactics.
Let’s start by profiling typical embezzlers. They are smart, organized, and have strong computer skills. They present well in interviews, and convey an understanding of the preciousness of your time, and commit to creating an environment where that time can be used most effectively. They present an attractive resume without typos (seemingly a rarity today). And, of course, they have dental experience, although you don’t yet fully comprehend the nature of that experience.