Kevin has done an incredible job helping us implement systems that made the transition from 4 to 7 operatories—and the accompanying staff expansion—smooth and seamless. We became significantly more efficient, allowing the team to spend more time with quality patients. His extensive knowledge of service providers in the dental field was instrumental in helping us select services we felt comfortable with, which have greatly assisted my office with insurance verification, claims submission and collection, and scheduling.
— David B. Lister, DMD, Wewahitchka FL
Working with Kevin at Cambridge Dental Consultants helped me step back and gain a clearer view of my practice. He identified the most significant gaps—most notably excessive open hygiene time—and worked with me to address them, including lowering overhead, while providing systems and mindset guidance that I still use today.
— Jacob L. Masters, DDS, Indianapolis, IN
have owned my dental practice for many years, but it always lacked something. I managed it by the numbers, which was overwhelming for both myself and the staff. Working with Kevin as my dental consultant was a turning point in my career, where time with my family became more valuable than the professional fulfillment dentistry can provide. The practice was so micromanaged that I struggled to motivate my staff and myself beyond the grindstone path to success. Kevin used the Dental Office Manuals to educate each staff member, improving our practice management by clarifying roles, expectations, and performance metrics. The dental consulting gave clarity, making staff more aware of their contributions to the practice’s success. This led to a less stressful and more productive average day, reducing management stress and allowing life to be enjoyed more with a little extra time. The manuals have been key in navigating the planned and unplanned changes in our practice. My only regret is not calling Kevin sooner.
- Dr. Shane Blake, DDS, Coudersport, PA
I used Kevin’s Dental Office Manuals as a foundation for training new employees, which was invaluable when we needed to replace a staff member. The manuals clearly outline job descriptions, expectations, and percentages, ensuring staff are knowledgeable about their roles. Everyone became more accountable, and the manuals helped us stay productive by addressing specific concerns like scheduling and patient care. We saw improvements in all facets of the business, including productivity and staff communication, thanks to the structured guidance from Kevin and dental consulting. As a side note, I’ve used different consultants previously, but Kevin’s approach and the Dental Office Manuals he provided made a significant difference in keeping us on track.
- Dr. Kristin Rushing, DDS, Nashville, TN
I’m extremely happy with my decision to work with Kevin as my dental consultant. His Dental Office Manuals have been a game-changer, providing quick responses and clarity for my team. The initial investment was recouped in increased production shortly after implementation. My average per-day production for the first four months after starting with Kevin’s manuals was 20–25% higher than before. Over the last two years, I’ve seen consistent growth in production, especially in busy months. The manuals gave us clear goals, which my staff embraced, leading to some of the best months of my career! That’s a lot of exclamation points, but they reflect how Kevin and dental consulting have truly transformed my practice.
- Dr. Jeremy Johnson, DDS, Monroe, WA
I have been the owner of a general dental practice for ten years now, working four days a week with an associate. I knew there were many aspects of practice management that needed improvement, but I didn’t know how to proceed. I researched several practice management companies but decided to go with Kevin because of his excellent reputation and the value of his Dental Office Manuals. Kevin’s dental consulting and Dental Office Manuals have been instrumental, helping my practice tremendously. They provide a structured approach that really treats the practice like an individual, ensuring it doesn’t feel pressured to follow any one-size-fits-all suggestions. I’m now a lot more comfortable, and I truly feel Kevin’s manuals are the best resource for my practice.
- Dr. Andrea Mulholland, DDS, Columbus, OH
We have been working with Kevin as our dental consultant for a long time, and his Dental Office Manuals have been essential in keeping us focused on practice management. The measurable statistics for each area provided by the manuals have boosted our production by 12% compared to before we started using them. We felt stuck, unsure of the next steps to take. Kevin’s manuals gave us clarity on every type of problem or issue in the office, and the proven ideas have worked well. Our team is pleased with the direction we’re going, thanks to the structure Kevin provided through dental consulting and the manuals. We built our office long ago, and I wish we had known to start with Kevin sooner. I think you’ll be very pleased with the results he brings.
- Dr. Jeffrey D. Weaver, DDS, Port Royal, SC
I was fresh out of school when I bought my practice, and it came riddled with staff issues. I had no knowledge of business and struggled to manage it on my own. I needed help with staff issues and business advice, which is where Kevin’s Dental Office Manuals and dental consulting came in. The manuals provided a clear structure for getting me over challenges like fair pricing and managing staff, giving me a plan for tracking numbers and keeping a pulse on my practice. I was hesitant to hire a consultant, but I’m very glad I chose Kevin—his manuals have been the backbone of my practice’s success and have given me direction again.
- Dr. Ron McHargue, DDS, Moses Lake, WA
My experience working with Kevin as my dental consultant has been great. I had used consultants before but wasn’t thrilled with the results, as I didn’t know what to expect and felt lost after school. Kevin’s Dental Office Manuals became my go-to resource, helping me manage the practice after earning my DMD. They provided clear practices that turned around my production by 14% shortly after starting. In just six months, the manuals helped me introduce strategies that improved my practice significantly. I wholeheartedly recommend Kevin’s dental consulting and manuals for their structured and effective approach.
- Dr. Ed Warr, DMD, Ashland, OR
I have used Kevin’s Dental Office Manuals and dental consulting to improve my practice since I opened from scratch. Having no background in business, management, or marketing, the manuals have been tremendously helpful. They taught us how to track stats, coached us through employee issues, and provided strategic planning for the future. Kevin’s manuals also helped us become a wealth of information on helpful computing programs that simplified tasks and improved employee productivity. I would recommend relying on Kevin’s dental consulting and manuals to ensure your practice thrives.
- Dr. Chris Burke, Pedodontist, Lexington, TN
When I initially contacted Kevin for dental consulting, I was open to new ideas and specific strategies to improve my practice’s production graphs. Kevin’s Dental Office Manuals became my go-to resource, offering practical solutions that led to annual growth over 20%—a record for us! I’m now busier than ever, thanks to the clear guidance from Kevin and the manuals. They’ve been my dental office management guru, ensuring positive results in every aspect of my practice. I can’t say enough about how Kevin and dental consulting have helped me grow as a practitioner.
- Dr. Dustin Snyder, DDS, Lewisburg, PA
