Video, Townie, Facebook and Written Testimonials

Below you will find a collection of video and written testimonials from current and previous clients and from Townies and our Facebook page. 

 
 

Complimentary Dental Practice Analysis

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I have been the owner of a general dental practice for ten years now. I work four days a week and have an associate who is with me for three days. The practice has always done well but I knew there were many aspects of it that needed improvement but I didn't know how to proceed. I researched several practice management companies but decided to go with Cambridge because of their good reputation and because I didn't feel pressured. Mike is the consultant that I have worked with for the past year and a half and he has helped my practice tremendously. He really knows the ins and outs of a practice but I appreciated that he didn't use a cookie-cutter approach. He really treated my practice like the individual practice that it is and I didn't feel pressured to follow any suggestions that I wasn't comfortable with. I know there are a lot of management companies out there. I just really feel like Cambridge is one of the best and was the best for me and my practice.

-Townie amulholl

Columbus, OH

I bought your dental office manuals several years ago. They were tremendous.

Bernie Kolber

I find your dental consulting products are extremely valuable to my office

John Snyder

Thank you for all of your great newsletters. You have some great ideas and insights.

Craig Healy 

THUMBS UP! I love getting all your useful checklists and ideas. I print them all out and have created a very resourceful handbook for my staff and myself. I am looking forward to the Dental Office Manual. Please keep 'em coming. Thanks!

Diane FC

I was fresh out of school when I bought my practice in 2012. It came riddled with staff issues and I had no knowledge of business. I thought I could handle it and went for a year and a half before really coming to the realization that I was in over my head. I was stressed completely and needed help with staff issues and business advice. I contacted Cambridge because of what I read on Dentaltown and because of their fair price and money back guarantee. Mike was very helpful in getting me over a couple of big hurdles dealing with staff. I now have a direction and a good plan for tracking numbers and keeping a pulse on my practice. I was hesitant to even hire a consultant, but I am very glad I did and wouldn't hesitate to get Mike back and work with him again.

I have been the owner of a general dental practice for ten years now. I work four days a week and have an associate who is with me for three days. The practice has always done well but I knew there were many aspects of it that needed improvement but I didn't know how to proceed. I researched several practice management companies but decided to go with Cambridge because of their good reputation and because I didn't feel pressured.

Mike is the consultant that I have worked with for the past year and a half and he has helped my practice tremendously. He really knows the ins and outs of a practice but I appreciated that he didn't use a cookie-cutter approach. He really treated my practice like the individual practice that it is and I didn't feel pressured to follow any suggestions that I wasn't comfortable with. I know there are a lot of management companies out there. I just really feel like Cambridge is one of the best and was the best for me and my practice.

We have been using Cambridge since Dec 2013. We are really just getting started, but so far everything has been great. They really have given us the tools to quickly get our team focussed, and have created systems and measurable statistics for each area. YTD for 2014 compared to 2013, our production is up 12% (over $20,000).

Our office felt "stuck", like we simply did not know what we should be doing to get better. We knew the potential was there, but did not know the next steps to take. What we liked from the start is that Cambridge has been in every type of office and seen every type of problem/issue there is. Their ideas are proven and, so far, we have been very happy with the results. Our team is really pleased with the direction we are going.

We built our office in 2007 and, had we known, would have started with Cambridge much sooner. Good luck with your decision. I think you will be very pleased with Cambridge.

My experience with Cambridge has been great. In June of 2014 I was very concerned as my year was down by about 6% from the previous year. I had used consultants before and hadn't liked any of them. But, I knew I needed help with what I did not know - I went to school to earn a DMD, not an MBA.

After researching several and having several phone conversations regarding their methods, I committed with Cambridge.

Their money back guarantee was a nice touch to lower the risk factor for me. So, I finished 2014 up 8% over 2013. In six months, Mike had helped me introduce practices that helped me have a 14% turn around in six months. I whole-heartedly recommend Cambridge and their services.

I have used Mike Kittelson with Cambridge since I opened from scratch in 2009. Having no background in business, management or marketing he has helped us tremendously. Not only has he taught us which stats to track, he has coached us through employee issues, marketing programs, strategic planning for the future, and served as therapist and friend. He has also proved to be a wealth of information on helpful computing programs that have made certain tasks easier and improved employee productivity. I would recommend talking with Cambridge before making your final decision on which group to go with.

I thought I knew how to run my office and that the economy was just getting to me. To try to find away around this, I engaged Cambridge.  The first thing I learned was how much I didn't know!!!!  With their caring, common sense approach to management, we saw a 15% increase in our business in less than 4 months.  

They taught US how to make it happen. Implementation of their dental office manuals was very important. Thank you Mike and Kevin for opening my eyes...the result was so good, that I'm signing up for another year. Did I mention great Dental Office Manual too!

When I initially contacted Cambridge, I was open for about a year and the production graphs were trending down, quickly.   My Cambridge coach met with me, offered several ideas specific to my situation, and two years later, I'm having annual growth over 20% and we're already at record annual production  with one and a half months left in the year.

 I am now busier than ever, even under the previous owner!  The best dental office manual I've ever used. I can't say enough positive things about what Cambridge has done for my practice!

We have a large, multi-specialty, fee-for-service, group practice in New York. We have been using Cambridge for four years and have had great success. They are very understanding of our needs and definitely contributed to our growth. I would highly suggest that you check them out before making your decision.

I was ready to call it quits.  Then Mike from Cambridge came and helped me out.  I now have seen how to run an office as an administrator and have goals in place.  My staff are better because of the training.  I highly recommend Cambridge Dental Consultants. I also love my dental office manual! 

Cambridge enabled us to grown and prosper. Thank you! 

The Best Thing that I have ever done with respect to productivity and staff management was to contact Cambridge. 

I’d say the place to start is to develop systems and increase efficiency. Growth is a good thing and production likely comes with that. But it's not the only to increase the income. Most offices have production potential and there are often ways to be more efficient. As a new dentist (graduated in 2010) I had the perception that to make more money I needed more new patients (and that's true to some extent). But by hiring a dental coach I figured out that there were services I could provide to my patients that I was already seeing and I could be a lot more efficient.

Increasing the services I could provide came from clinical CE courses. Increasing the efficiency of my office came from Cambridge. They showed me how to set up systems that allowed my office to flow more smoothly and also monitor the trends of my practice. They also provide insight on decisions such as buying new equipment and help a lot with staff issues. Hope this helps and good luck. a large, multi-specialty, fee-for-service, group practice in New York. We have been using Cambridge for four years and have had great success. They are very understanding of our needs and definitely contributed to our growth. I would highly suggest that you check them out before making your decision

The cost of dental consulting is not the fee. It's not knowing what to do, what to adjust, how when and where.  When you increase $10,000.00 a month that's $120,000.00 a year and 1.2 million in 10 years.  That's very significant! Most of us can't do it alone. Cambridge helped me do it and "see" the areas needing attention and guidance including customizing my dental office manual. It's math. Not emotion.