UNIFORMS AND DRESS CODE The practice will purchase your uniforms for you. You will be responsible for maintaining your uniform. When you leave employment of the practice, all uniforms must be returned. If uniforms are not returned, you will be responsible for the current cost to replace them. Since our floors are light in color, we require that you wear sneakers or appropriate shoes with white soles to keep black scuff marks to a minimum. You are responsible for the purchase and upkeep of your sneakers/shoes. Please keep them white. Excessive jewelry, nail length, heavy makeup and perfume are neither appropriate,...

Dental Analogies: A Collection of Descriptive Dental Analogies Based on Ideas from Practicing Dentists by Dr. Rick Waters and Dr. Bill Powell Everything is Marketing: The Ultimate Strategy for Dental Practice Growth by Fred Joyal It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need by Bruce Tulgan Guerilla Marketing: Easy and Inexpensive Strategies for Making Big Profits from Your Small Business by Jay Levinson The Effective Executive: The Definitive Guide to Getting the Right Things Done by Peter Drucker The Advantage: Why Organizational Health Trumps Everything Else In Business by Patrick Lencioni The One Minute Manager by...

Statistics are like x-rays or a car's dashboard. Statistics tell you and the employee what's going on in a specific area of the practice. Some statistics can be assigned to a specific employee. For example Number of Patients Reactivated. If a statistic is trending down, then it is likely that something changed which means you need to figure out what changed and get it reverted back. Typically this happens when someone new takes over a position and changes things or some successful action is changed or stopped. As an example, you see that the New Patients statistic is trending down and...

It is best if practice owners do NOT spend a lot of time on management.  They should instead focus on servicing patients with the best possible care. Stay focused on helping patients get better; not on the money. The money will come if you stay focused on helping as many people as possible in your community by improving the quality of their lives through excellent dentistry. Revenue normally follows close behind when a dentist really puts attention on communicating with the patient and honestly cares about how he or she can help the patient improve their oral health. Many times, it’s...