Dental Consultant Advice: Front Desk Functions

There are three or front office positions or functions. Call them what you want, but they break down as follows:

a) Receptionist,

b) Scheduling coordinator,

c) Accounts Manager

d) Treatment Coordinator.

In a small practice one employee does all the front office functions.  As a practice grows, two staff should be able to handle these functions up to 80-100K in production espcially if yousource all or part of your insurance processing. 

The natural breakdown would be to combine the four functions as follows:

In a bigger practice you might have one person for each position or some other combination that makes sense based on the skill sets of each indivdual employee. Always postion staff to their srtrengths.