Dental Consultant Advice: Front Desk Positions
There are four front office/front desk positions/functions. Call them what you want but they basically break down as follows:
a) Receptionist
b) Scheduling Secretary
c) Accounts Manager
d) Treatment Coordinator
In a small practice one employee does them all. As a practice grows two staff handle theses jobs/functions. The natural breakdown would be to combine the four jobs/functions as follows:
a) Receptionist/Scheduling Secretary
b) Accounts Manager/Treatment Coordinator.
In a bigger practice you might have one person for each position or some other combination such as two Receptionists, a Scheduling Coordinator and a Treatment Coordinator/Accounts Manager.
