Contributing Writer 
Your confirmation system should be tailored to each type of patient and have a personal touch.
Dental practice management articles on dental office front desk functions from Cambridge Dental Consultants and guest bloggers.
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As your dental receptionist becomes familiar with patients she will know a little more about them and will be able to talk to them about their interests, etc.
This is very important. She should make a point of bringing up what she talked about last time the patient was in.
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A dental receptionist (or any staff member for that matter) should never try to wing it when it comes to answering patient’s dental questions.
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