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Dental practice management articles on dental office front desk functions  from Cambridge Dental Consultants and guest bloggers.

Dental Consultant Advice: Patient Retention

UNSCHEDULED TREATMENT The first step. If the patient cannot schedule, for example, because the patient needs to review finances with their spouse, whoever did the consult needs to get the patient’s agreement to follow up with a call the next day if at all possible. Get a specific time and the phone number the patient can be reached at.  In the situation where the patient needs to talk to a spouse but, after doing so, the patient still does not schedule, suggest to the patient that the spouse come in so that the treatment plan can be explained and why the...
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Dental Front Desk Basic Organization

Dental Front Desk Basic Organization

There are four dental front office/front desk positions/functions. Call them what you want but they basically break down as follows:

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Dental Consultant Tip: Front Desk Pron Site

Dental Consultant Tip: Front Desk Pron Site

Recently I was using a dental client’s computer and noticed that it was running really slow. On a hunch, I installed anti-spyware software.

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