Dental Office Scripts & Systems
Dental Patient Reactivation Protocol & Script
This download provides step-by-step instructions for implementing a dental patient reactivation system.
Dental New Patient Phone Script
This download provides step-by-step instructions including correct verbiage for handling new patient phone calls so that patients not only schedule but, arrive.
Dental Treatment Acceptance Scripts
You can help to overcome case acceptance resistance from patients with these scripts which include key questions to ask along with a step-by-step format for presenting and other tips.
Dental New Patient Referral Protocol & Script
This download provides step-by-step instructions for implementing a stress-free new patient referral system.
Dental Scheduling System & Script
Step-by-step instructions on how to set up an efficient schedule reducing stress while maintaining or increasing production including scheduling verbiage.
Dental Patient Retention Protocol & Verbiage
Patient retention for dental practices overall only averages 45%. This download provides an easy, step-by-step protocol for following up on unscheduled treatment and unscheudled recare.
Hygienist Downtime Checklist
This checklist was developed based on the work habits of a hygienist with an “old school” work ethic who gives her employer an honest day’s work and then some.
Dental Office Morning Huddle Protocol
This download provides a detailed format for conducting an efficient and productive dental office morning huddle.
Simple Dental Staff Bonus System
This download provides step-by-step instructions for implementing one of two simple dental office bonus systems.
Dental Office Hiring Protocol
This download provides step-by-step instructions on how to hire dental staff that will increase your odds of landing a winner.
Dental Staff Discipline & Correction Protocol
This download provides step-by-step instructions on how to correct dental staff in three easy stress free steps.
Dental Practice Management Consulting
Our 25th Year | We Come To You
Affordable Seven Month Program | Money Back Guarantee
Free Practice Analysis
My name is Kevin Tighe. I am Cambridge's owner and senior consultant. Before joining the Cambridge team I was in charge of setting up workshops for large nonprofits throughout the United States and Canada. During that time, I was fortunate to receive mentoring from several world-class business consultants, including a dental practice management guru, which led to a position at Cambridge as their seminar organizer. In time, I began crisscrossing the country delivering seminars myself for the better part of a decade. Subsequently, I moved up to senior consultant and eventually owner. A Free Practice Analysis is available. I will have one of my assistants follow up with you. Start here: