Contributing Writer 
Dental Office Scripts & Systems
Dental Patient Reactivation Protocol & Script
Dental Patient Reactivation Protocol & ScriptThis download provides step-by-step instructions for implementing a dental patient reactivation system.
$33
Dental New Patient Phone Script
This download provides step-by-step instructions including correct verbiage for handling new patient phone calls so that patients not only schedule but, arrive.
$22
Dental Treatment Acceptance Scripts
Dental Treatment Acceptance ScriptsYou can help to overcome case acceptance resistance from patients with these scripts which include key questions to ask along with a step-by-step format for presenting and other tips.
$33
Dental New Patient Referral Protocol & Script
Dental New Patient Referral Protocol & ScriptThis download provides step-by-step instructions for implementing a stress-free new patient referral system.
$22
Dental Scheduling System & Script
Dental Scheduling System & ScriptStep-by-step instructions on how to set up an efficient schedule reducing stress while maintaining or increasing production including scheduling verbiage.
$33
Dental Patient Retention Protocol & Verbiage
Dental Patient Retention Protocol & VerbiagePatient retention for dental practices overall only averages 45%. This download provides an easy, step-by-step protocol for following up on unscheduled treatment and unscheudled recare.
$22
Hygienist Downtime Checklist
Hygienist Downtime ChecklistThis checklist was developed based on the work habits of a hygienist with an “old school” work ethic who gives her employer an honest day’s work and then some.
$22
Dental Office Morning Huddle Protocol
Dental Office Morning Huddle ProtocolThis download provides a detailed format for conducting an efficient and productive dental office morning huddle.
$33
Simple Dental Staff Bonus System
Simple Dental Staff Bonus SystemThis download provides step-by-step instructions for implementing one of two simple dental office bonus systems.
$22
Dental Office Hiring Protocol
Dental Office Hiring ProtocolThis download provides step-by-step instructions on how to hire dental staff that will increase your odds of landing a winner.
$22
Dental Staff Discipline & Correction Protocol
Dental Staff Discipline & Correction ProtocolThis download provides step-by-step instructions on how to correct dental staff in three easy stress free steps.
$22
Dental Practice Management Consulting
Our 25th Year | We Come To You
Affordable Seven Month Program | Money Back Guarantee
Free Practice Analysis
My name is Kevin Tighe. I am Cambridge's owner and senior consultant. Before joining the Cambridge team I was in charge of setting up workshops for large nonprofits throughout the United States and Canada. During that time, I was fortunate to receive mentoring from several world-class business consultants, including a dental practice management guru, which led to a position at Cambridge as their seminar organizer. In time, I began crisscrossing the country delivering seminars myself for the better part of a decade. Subsequently, I moved up to senior consultant and eventually owner. A Free Practice Analysis is available. I will have one of my assistants follow up with you. Start here: