Statistics are like x-rays or a car's dashboard. Statistics tell you and the employee what's going on in a specific area of the practice. Some statistics can be assigned to a specific employee. For example Number of Patients Reactivated.

It is best if practice owners do NOT spend a lot of time on management. 

They should instead focus on servicing patients with the best possible care.

Stay focused on helping patients get better; not on the money.

As your dental receptionist becomes familiar with patients she will know a little more about them and will be able to talk to them about their interests, etc.

This is very important. She should make a point of bringing up what she talked about last time the patient was in.

This is the paid vacation policy that, in general, we recommend:

Our dental practice provides paid time off on certain holidays to eligible employees.