No one likes no shows or cancellations but they happen bit your scheduler nneds to know how to properly call a patient who has missed an appointment. Done properly you can...

The industry standard for periodontal procedures is between 30-35% of hygiene production. Periodontal maintenance (D4910), of course, follows SRPs. It is not preventive. It is after-care.  However sometimes patients are billed for...

I am often asked if you need to pay your dental office staff for CE, meetings, seminars, etc.  In general the answer is YES. Based on US Department of Labor rules...

This checklist was developed based on the work habits of a hygienist with an “old school” work ethic who gives her employer an honest day’s work and then some. She doesn’t...