Welcome to the first in an ongoing series on HIPAA compliance for dental practices. As many of you know, HIPAA rules and regulations have completely changed the ways that dental offices...

Statistics are like x-rays or a car's dashboard. Statistics tell you and the employee what's going on in a specific area of the practice. Some statistics can be assigned to a...

It is best if practice owners do NOT spend a lot of time on management.  They should instead focus on servicing patients with the best possible care. Stay focused on helping...

As your dental receptionist becomes familiar with patients she will know a little more about them and will be able to talk to them about their interests, etc. This is very...