Dental practice management articles from Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, as well as guest dental consultants. Topics range from staff management to new patients.
Verify you have an accurate active patient count. Often the count is greatly inflated. This is less of an issue than in the past due to practice management software. If patient info has been correctly entered for all patients, then the active patient count should be good.
1. Whether an employee clocks in or not they must be paid for all hours actually worked. 2. You can set office policy that any time worked by an employee above the agreed upon hours must be approved in advance however you still have to pay the employees for any time worked whether clocked in or not. You can reprimand an employee for violating such a policy. Ensure you document. That way if you dismiss for repeatedly violating the policy you might avoid paying unemployment. 3. Honor systems tend to be abused. Your practice management software’s time clock is generally the...
1. Set either a monthly or quarterly goal. 2. The goal is based on what is commensurate with 25% or less payroll percentage. Example: Say your payroll is normally around $20,000. Collections must be over $80K per month for there to be any kind of bonus. 3. If the goal is exceeded, a bonus is given. How much you bonus and how the bonus is split among the staff will vary from office to office. It can be an arbitrary amount of $200 to $400, or be specifically calculated on how much "bonus sum" is available, i.e., the difference between 25%...