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Dental Consultant Advice: Your Huddle

The two purposes of a dental office morning huddle are Problem solve anticipated problems in advance of the current day.  The team knowing where the practice stands in relationship to monthly goals and working together to come up with solutions to get on goal when needed. Not all practice owners want to set daily and monthly goals. I recommend doing so but, the practice owner decides.  The huddle also acts as a bridge for staff transitioning from their day to day lives to the business day.  Huddle Report Form: A customizable huddle form will be supplied to you. The form is gone...
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Dental Office Manager: Do You Need One

Until a dental practice has at least a half dozen staff or more there is no real need for designating any employee as the office manager as what a real OM does is hire, train, apprentice, correct and manage the other staff.

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Dental Consultant Advice: "Use It or Lose It" Postcards

Use it or lose it marketing campaigns remind patients they have unused dental benefits that expire at the end of the year. Like clockwork, many successful practices do yearly "Use it or Lose it" campaigns. Texts: While getting your postcards or letters ready you can also simply text patients with unused benefits something simple such as, "Please call regarding your dental appointment".  Letter: Send on stationary starting in October that aligns with the month's themes or holidays: Halloween (Fall), Thanksgiving and the Christmas holiday season.  Dear (insert patient’s name),  Gentle Dental provides our patients with the best care possible.  An important part of this...
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Dental Consultant Tips: Assistant Hiring Questions

1. What expanded duties did you do at Dr. ______'s office?

2. What brands/kinds of cements/bonding materials are you familiar with? 

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