The Achilles' heel of many a dental practice owner is to avoid dealing with unpleasant staff situations. A good example is a recent new client of mine.  I found him to be very congenial, so I had a hard time believing this guy was the "dental devil incarnate” described by the majority of his staff. I asked each of the staff members in his practice the same question: "Has anyone in the practice been treated unjustly?” All fingers pointed to one person—we'll call her Sally. Sally had apparently been going around telling other staff members about how the practice owner was...

1. Make sure your deposit slip matches the cash/checks for the day. This is where you are most vulnerable.  2. Signs of embezzlement in end of day adjustment report are a. Patient refunds b. No cash payments c. Non-approved adjustments/write-offs. 3. Put refund checks in the mail yourself.  4. Lock down your credit card terminal with a code so only the practice owner can issue refunds (thanks Alex).  5. Take note of any employee working unusual hours, living beyond their means or who rarely takes vacations. They may also be unusually territorial or evasive when discussing practice finances.  6.  All staff...

Groups of people who work together for any purpose require guidelines. The same is true for the management of your dental practice. The purpose of these guidelines is to improve staff relationships and to enhance production. They are to be enforced in a constructive manner. It is important to clearly define and make these guidelines available in writing to all your staff as part of your dental employee handbook. That way your staff become familiar with what is expected. Disciplinary action then becomes predictable and not based on opinion or bias. Violation of acceptable conduct may result in one or more...

Dental Hygienist - Part Time. Very complete Soft Tissue management program with close follow up and education of patients. If you like a friendly/productive office and can contribute to our practice, we would like to talk to you. Call (201) 555-1212. Dental Hygienist - New York wages in E. Memphis! Full time for the right hygienist. If you love helping patients achieve excellent perio health and want to create an awesome perio program in our general dentistry practice, call us at . Call (901) 555-1212. Dental Assistant - No Experience necessary. We train. We pay well and provide bonuses. You learn your...