An engaged dental team can start to predict which patients will cancel or not show up for their dental appointments. . Your  scheduling coordinator should be able to identify these patients so that the dental team can confirm their appointments directly. The practice cannot just send a postcard or text message and assume these people will show up. Many dentists find that these types of patients often cancel and no show:1. Those who have previously broken an appointment—Feel free to dismiss these patients. Or you can put them on a short list after the third no show or cancellation, or put them...

In previous articles in this series, we have explored some of the HIPAA rules and regulations that affect the everyday lives of dental practitioners.

Keeping no shows and cancels at 10% or less comes down to having having a scheduler who takes 100% responsibility for ensuring your schedule is full which includes not being too dependent on automatic reminders.

UNIFORMS AND DRESS CODE The practice will purchase your uniforms for you. You will be responsible for maintaining your uniform. When you leave employment of the practice, all uniforms must be returned. If uniforms are not returned, you will be responsible for the current cost to replace them. Since our floors are light in color, we require that you wear sneakers or appropriate shoes with white soles to keep black scuff marks to a minimum. You are responsible for the purchase and upkeep of your sneakers/shoes. Please keep them white. Excessive jewelry, nail length, heavy makeup and perfume are neither appropriate,...