Interview questions: 1.  What expanded duties did you do at Dr. ______'s office? 2.  What brands/kinds of cements/bonding materials are you familiar with? 3.  Per OSHA regulations how do you sterilize instruments? 4.  Explain how you handle a patient who shows signs of being afraid. 5.  What do you enjoy the most about being a DA? 6.  Are you wanting to stay a DA or eventually become an RDA? 7.  Why did you leave your old job?  8.  What are your strengths? Weaknesses?  9.  What makes you the top person for this job? 10. What made you decide to be a...

A dental practice is too small of a business to afford any weak links. If you want to produce at a high level of production and efficiency, you cannot afford any weak links. Poor organization is also at the heart of patient complaints. Organization of a practice is, in essence, composed of ensuring you and your staff know how to efficiently and effectively process:  a. New Patients b. Returning Patients c. Emergency Patients Another action we take early on with new clients is to evaluate where the weak links are in handling new, returning and emergency patients and then systematically strengthen...

Some people interview well but are disasters as employees. Here are five secrets to interviewing a prospective dental office employees: 1. Engage in social conversation to make the job applicant feel at ease and to observe their ability to engage in social conversation. Are they too "serious" or nervous to do so? If so, they’ll likely be the same with patients.  2. Ask them about their job history. What did they like most about their last job? What did they like the least? Why? Get them to give you specifics about both to see if they will complain or criticize their...

Dental Goals • What are your goals for your dental health? • How important is your smile to your home or work life? • What do you think your dental health will be like in five years? What do you want it to be like? Dental Experience • What has dentistry been like for you? • Tell me about your past experiences with dentistry? • Has anything kept you from receiving dental treatment in the past? What was it? • What was your last dental visit like? Dental Condition • What concerns (if any) do you have about your dental health?...