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Dental Consultant Advice: NLRB, Cell Phones & Texting

Based on a 2015 National Labor Relations Board (NLRB) ruling, office manuals or handbooks can't have overly broad prohibitions on employee use of cell phones. Besides which, if you feel you can't treat your staff like adults, that's a bigger problem.

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Dental Consultant Advice: Acceptable Staff Conduct

While it is important to understand what is unacceptable conduct for your dental staff, it is equally important to understand what is “acceptable conduct” in a dental practice so you can concentrate on the positive not the negative. 

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Dental Consultant Advice: Staff Unacceptable Conduct

Groups of people who work together for any purpose require guidelines. The same is true for the management of your dental practice. The purpose of these guidelines is to improve staff relationships and to enhance production. They are to be enforced in a constructive manner.

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Dental Consultant Advice: Running Staff Meeting

AVOIDING INEFFECTIVE MEETINGS

A very poor way to run an office is for you and your staff to have meetings infrequently and only when there has been a problem.  Staff meetings should be something that are useful and routine, not something that are called as emergencies because you’re upset or there have been problems or somebody has made a mistake.  

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